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Do Renault have an "official" fix?
Well - apparantly Renault in Singapore do! They fit a "rubber" strip in the same place we put the velcro (I guess it is a "rubber" strip as they'd be too embarrassed to have a sanctioned technical fix involving Velcro)
Can't hurt to ask the dealer and be insistent that they check with Renault UK if they don't know I suppose.