Join Date: Jul 2005
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I sympathize with Mr Hayes and agree with the few coments, on the fact that sadly buying a car is a lottery, BUT, when a dealership has such a bad reputation for poor service and I am not sure about, either inboard computer errors, or very poor mechanics, the fact they have everyone and his brother sitting in their waiting room, telling you about the appalling service they have had, not the confidence you were hoping for.
Sure enough. Four (4) hours late and the mechanic is just about to start. I only know that, because I have had to sneek around the back to see where my car is in line (no one other than a member of staff, who has no idea what is wrong with your car, has to speak to the mechanic and try to relate what you have told him or her you think may be wrong-this person in question has absolutly no mechanical ability whatsoever and seems to take Chinese whispers to another level)
The mechanic was actually quite pleased that I did sneek round, because he wanted to know, in a bit more detail what was wrong. His computer read out didn't tell him what he wanted to know. We stood for a second or two doing an old fashioned diagnoses and decided in the end it could only be one thing. He replaced the part and it was fine, but by the time the paperwork was passed around the City and all of France, my car stood waiting for me for another 3/4s of an hour. I could have also had the damn thing fixed for quarter of the price at my local mechanics, if the special tool hadn't been a special tool. I do hate this sort of rubbish trick we motorists have had to put up with over the last 20years or more, from dealerships who have encouraged it, but still haven't a damn clue how to use their special tools, or you have to drive 30miles or more to a "Special Garage"!!
I love the car, but why does the engine and integral body parts have to be designed so badly (good for the creepy dealerships I suppose) that it costs you God knows what to have a new timing belt fitted. This should be an hours work!
And the keys!!!!!! It cost me £275.oo for one key and the other to be re programmed!!
What on earth is that about....The wages in France are in general quite poor. Do they have some special deal with Renault??? Should I go to France to have any work done ?? I will not continue as I know there is little point in doing so. Maybe this has been good therapy, even if no one reads it..
Last edited by Rupert; 18th October 2005 at 08:02 PM.