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post #6 of (permalink) Old 29th November 2006
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I had the misfortune the other day of getting stuck in a queue in the wide load lane. There was a truck at the front (not a wide load) that seemed to be holding things up - I reckon either his tag was on the blink, or he'd followed a tag user sheep fashion into the wide load lane.

In any case, it would have been handy if we'd been able to use one of the other lanes. I can understand if they don't want to make any of the main booths exclusively for tag users, but there are times when it would be preferable to use one of the other lanes.

I think I might just drop them an e-mail. They were very good (phoned me the following day) when I e-mailed them with a query last time.
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