Renault Megane - Interiors - Megane dynamique trim seat wear - Page 3 - Renault Forums :: Independent Renault forum

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post #11 of 20 (permalink) Old 9th February 2006 Thread Starter
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Thanks Nessie. I had same response ref 2nd opinion. Haven't had the 50% offer yet though. Visiting and threatening suppling dealer with Small Claims action tomorrow so may try SMMT if no response. 50% of 1100 is more than doing the job myself.
I got good response from registering with when pricing 2nd hand seat so that I could minimise replacement cost in order to proceed thru Small claims where you can only reclaim money owed and not enforce dealer to take corrective action. Does anyone from Renault read these comments?
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post #12 of 20 (permalink) Old 7th March 2006
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I am having problems with seat trim wear at the moment as well. My Megane has the full leather option, and the bolster on the driver's seat has worn through like it's been scrubbed with sandpaper. I bought the car used from my local Renault dealer just before Christmas (it was owned by Renault UK previously), and it has now done about 14.7k miles.

The dealer has dismissed it as wear & tear. I say that is cr*p. Nobody in their right mind could consider that to be normal wear for a car with that mileage. If I'd bought it new and paid 900 for leather seats I'd be even more angry!

This happened today - the dealer hasn't heard the end of it yet.
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post #13 of 20 (permalink) Old 7th March 2006
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Uhm - doesn't sound too good. Might be worth a polite letter to RCS in the first instance. Include some photographs to substantiate the claim. Not unknown for Renault to make a contribution

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post #14 of 20 (permalink) Old 10th March 2006
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I've since spoken to the service manager at the dealer and told him that I'm not happy with or convinced by his explanations, and he's said he'll take the matter to RCS . Even so, I'm going to get in touch with them myself to put across my point of view.

I think it's outrageous that Renault declares itself not responsible for trim wear after 12 months - age doesn't have nearly as much of a bearing on wear as mileage, and the fact that my car has covered less than 15k miles means I expect the interior to be spotless. Especially as the previous owner was Renault UK!!!

I'll keep you posted...
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post #15 of 20 (permalink) Old 10th March 2006
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The difficulty here is that you attribute wear to mileage.

In the eyes of the manufacturer the mileage has no bearing on the wear and tear of the interior.

For example - it could be argued that an incorrect use of alcohol based cleaning products during a non renault valet could have damaged the integrity of the materials.

It could be argued that seats can become worn through prolonged use whilst not driving ( eg. waiting for the wife to return from shopping trips, leaving pets in the car )..

Now please don't think I am not thinking your correct in terms of your standpoint but please add some pictures to substantiate your views..In fact I am interested to learn more..

Regards the pictures pls upload them to for free and simply copy the code in the second box down to your eply post to include them here.

For my part I see a weakness in the triangular trim used in the partial leather seats in my Lag II. If the trim is caught by a jean button or belt it will quite easily lift from its mounting. Fortunately these small plastic triangles are pennies to replace though..

I'm interested to learn more but it is not really the intention of the forums to demeaner the manufacturer we choose to take pride in.

dynamique , interiors , megane , renault , seat , trim , wear

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