Renault Forums :: Independent Renault forum - View Single Post - Chips away

Thread: Chips away
View Single Post
post #27 of (permalink) Old 12th December 2006
S.M.A.R.T.(y) Pants
VelSatisfied's Avatar
Join Date: Jul 2006
Posts: 16,937
Nominated 11 Times in 37 Posts
Nominated TOTW/F/M Award(s): 17
Thanks: 4,549
Thanked 2,467 Times in 1,851 Posts
Just a different perspective...

Hi there, just thought I would try to balance out the views expressed (but not justify a poor job). Most of these organisations are franchises, whereby the operators have paid and continue to pay a licence to use the brand name/products/call centre, etc. They are also assessed/evaluated by the franchisor as to how many referrals are converted into actual sales, so this can be why jobs are undertaken, which are outside the scope of the mobile service. Again, I'm not trying to justify this action, but to explain it.
I run my own SMART repair business (for those who don't know - Small -to- Medium Area Repair Techniques), I don't try to compete with bodyshops - the clue is in the definition, I undertake the jobs that bodyshops would view as insignificant (too small), but would need to charge a lot for tying up a spraybooth/oven.
However, I am always very realistic when it comes to setting expectations for any prospective client - if I feel they will go over my work with a magnifying glass, I won't do it - I need a good reputation, and therefore do not want any unhappy customers.
One golden rule when it comes to spraying (of any area), is that it must be done indoors - I regularly refurbish alloys, and spray whole bumpers, but would never consider working in the open air (at any time of the year), there are just too many variables outside your control which will turn a decent job into a bad one. Therefore, please don't presume that we are all one and the same (we're not).

This job should never be complete - the day I think I've done it all, is the day I resign.

S.M.A.R.T. Technician
Currently in VelSatisfied's garage:
2005 FIAT Ducato 2.8JTD LWB Gran Volume, 2000 Kawasaki ZZR 1100 D7 'fullpower' in black + full GIVI & KAPPA luggage, 2007 MB R-Class 320 CDi Sport LWB uprated by Brabus to 300Bhp don't know if there's a 155mph limiter - will be fun finding out! 2004 Mercedes Vaneo 1.7 CDi Ambiente 7-seater
VelSatisfied is offline  
For the best viewing experience please update your browser to Google Chrome