Join Date: Jul 2006
Nominated 11 Times in 37 Posts
TOTW/F/M Award(s): 17
Thanked 2,467 Times in 1,851 Posts
Hi there, you see (from the dealer's perspective), they may well value your custom highly, but are probably a bit concerned about the famifications of setting a precedent whereby everyone with this problem turns up at their respective dealer saying - its a problem/manufacturing concern, look (so & so) got it replaced. Believe me, the garage is as much in the middle of this as you are. It is a Renault issue to address (morally, if not in law). I saw many similar cases all being swept aside when with Ford - also for mechanical issues (how does the total failure of an automatic transmission at 4 years & 25,000 miles sound?).
This job should never be complete - the day I think I've done it all, is the day I resign.
Currently in VelSatisfied's garage:
2005 FIAT Ducato 2.8JTD LWB Gran Volume, 2000 Kawasaki ZZR 1100 D7 'fullpower' in black + full GIVI & KAPPA luggage, 2007 MB R-Class 320 CDi Sport LWB uprated by Brabus to 300Bhp don't know if there's a 155mph limiter - will be fun finding out! 2004 Mercedes Vaneo 1.7 CDi Ambiente 7-seater