Join Date: Jul 2006
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Hi there, I just spoke to the wife about this (she's a lawyer). Bad news I'm afraid - Caveat Emptor (let the buyer beware), is the overiding principle involved. The fact that the car is secondhand, and came with a warranty really means that there is no automatic right of rejection (as its not unreasonable for a secondhand car to have issues). If, you were to receive a refund, and the dealership have no obligation to offer a refund, you could only expect a maximum of the current market value of your car (or an equivalent), not what you paid for it.
Your options are really either; to pursue the matter with the Dealer Principal (with assistance from Trading Standards & Citizen's Advice), but this may well be an uphill battle, which may also in turn, delay the outstanding repairs from being resolved.
Or, to trade the car in, once the issues are addressed.
I haven't mentioned just keeping the car & letting the warranty do its thing, as I've gathered that really isn't something you would do.
Sorry to be the bearer of bad news, but its better for you to have the facts from the outset.
This job should never be complete - the day I think I've done it all, is the day I resign.
Currently in VelSatisfied's garage:
2005 FIAT Ducato 2.8JTD LWB Gran Volume, 2000 Kawasaki ZZR 1100 D7 'fullpower' in black + full GIVI & KAPPA luggage, 2007 MB R-Class 320 CDi Sport LWB uprated by Brabus to 300Bhp don't know if there's a 155mph limiter - will be fun finding out! 2004 Mercedes Vaneo 1.7 CDi Ambiente 7-seater