In any legal dispute, they will be seen as experts in their chosen trade, therefore they should know what to look for. They're trying it on man... tell them to go skin a rabbit instead.
Don't even consider giving them anything. What car sold/bought? If recent, you can bet their markup is at least £1000/£1500 so what are they quibbling about FHS?
Yep my Thoughts exactly.
We need to stop agreeing on things vass20