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post #11 of 19 (permalink) Old 13th March 2007
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Originally Posted by local_oaf1 View Post
Not complaining,i want a good job but this skoda fabia courtesy car is really doing my head in,not to mention not knowing how much petrol to put into it,considering it could be called back at anytime.Skoda`s are awful cars!
I know you're not really moaning - its always a bit uncertain when you get a courtesy car which should be returned with the same amount of fuel as you got it. I don't know how many miles you cover each day, but if it were 30-40 miles, I'd stick a fiver's worth in each day.

Gives you a chance to chat up the filling station personnel !

The cars are harder-riding (oo-er) than French cars, but a damn sign better than they used to be - fancy an Estelle?

Remember, the longer the garage have taken, the higher your standards should be - they can't expect you to believe any different.


This job should never be complete - the day I think I've done it all, is the day I resign.

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post #12 of 19 (permalink) Old 13th March 2007
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when i had a car stolen and recovered a few years back,i was given a nissan micra(think ya self lucky)courtesy car.after 3 days it was doin my head in that much,i returned it to enterprise car rental and paid a little extra out of my pocket for a better and faster car.if the skoda is really that bad maybe you could do the same

ps is the skoda really that bad?i test drove the octavia couple of years ago and i was quite impressed.altho i chose a focus instead.


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post #13 of 19 (permalink) Old 13th March 2007
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If you've taken it to one of these major accident repair bodyshops, then it'll be in there forever. At least that was my experience the one time I was foolish enough to use one.

They like to just queue up as much work as possible, and consider that as long as you've got their crappy courtesy car to potter around in, you're 'sorted' and there's no mad rush.

Mine was off the road for three weeks for a new front wing and two new alloy wheels. I only got it back then because I turned up with my spare key and told them that if the car was driveable, I was taking it away there and then. They promised to have it sorted the following day, and (in the only bit of positive customer satisfaction I got) they actually stuck to that promise.

When you choose an insurer, you don't give them the right to decide on a repairer. In future, I'll insist that the car is repaired by the Renault dealer of my choice. I'd recommend anyone else do the same in the event of an insurance claim.

I'm not a bodyshop expert, I've just had the misfortune to have to use them a few times, but I'd expect a job like this to take 3-4 days maximum if they're actually working on your car rather than just leaving it in the car park.
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post #14 of 19 (permalink) Old 13th March 2007
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I strongly suspect that your car hasn't even been started yet.

I used to work for a largish bodyshop,and we'd have cars qued up outside as Horatio says.......

I'd get onto them,or better still go and see them,and see if any progress is being made.

I'd rather push my Alfa than drive a BMW....
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post #15 of 19 (permalink) Old 14th March 2007
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Good comments Horatio - but most insurers will insist on using VBRA approved repairers that way if a duff repair is carried out there is some comeback - after all from a legal standpoint they enter a contract with the repairer as it will be the insurer's assessor who agrees the repairs and not the cars owner. I agree this is not always an ideal solution but we're stuck with it and I was surprised recently to find very few Official Vehicle agents actually do their own work. Insurers realise this so in their opinion why should they deal with a middle man who will probably add on his fee. It's a case of it'd better "dealing with the organ grinder rather than the monkey"
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