Laguna Air Filter Box rubber grommets - Page 3 - Renault Forums :: Independent Renault forum

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post #11 of 12 (permalink) Old 6th April 2014 Thread Starter
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Re: Laguna Air Filter Box rubber grommets

Originally Posted by mimiata View Post
the problem with some dealerships, is the staff don't get proper training on how to sell stuff. they always told to upsell, get as much money as poss. you need to try balance costs and profit. some people walk when they told only way to get parts is on a larger component so you loose a sale. but if you can sell the smaller low value, good chance they will keep coming back
I agree with you about the training bit! The poor chap did try very hard to track the parts down. Unable to do so and phoned his counterpart at another branch where his was given poor advice!
But alls well that ends well!!
After this event I finally got around to installing dialogys, which I acquired some time ago and also found the parts listed listed there:
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post #12 of 12 (permalink) Old 6th April 2014
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Re: Laguna Air Filter Box rubber grommets

a lot of the problems stem from lack of loyalty to employers and to staff. have always been lucky and worked with good people who been helpful towards me. learnt a lot in my time in motor trade. just be thankful we drive Renaults and not fiats. when I worked for them the amount of wrong parts ordered because of the many options. even wrong parts due to the parts catalogue being wrong lol but that's another story............
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Laguna II 1.9DCi Dynamique Sports Tourer
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ennessa (6th April 2014)

air , box , filter , grommets , laguna , rubber

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