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Is it an insurance job? Are they garage waiting for parts? Are they waiting the go ahead to cary out the repair.
As you haven't heard from them for over a week I would phone the garage and politely enquire on the progress of the repair to your car.
If it's an insurance job they may still be waiting to hear from the insurers. Don't be afraid to ask them how they are getting on.
If it is just a case of a new door then 3 or 4 days absolute max is enough for most garages to strip the old door, fit and spray a new one etc.
Currently in SportTourer's garage:
2010 Laguna III SportTourer Initiale Tom Tom.