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post #15 of (permalink) Old 14th March 2007
Technical Supremo

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Good comments Horatio - but most insurers will insist on using VBRA approved repairers that way if a duff repair is carried out there is some comeback - after all from a legal standpoint they enter a contract with the repairer as it will be the insurer's assessor who agrees the repairs and not the cars owner. I agree this is not always an ideal solution but we're stuck with it and I was surprised recently to find very few Official Vehicle agents actually do their own work. Insurers realise this so in their opinion why should they deal with a middle man who will probably add on his fee. It's a case of it'd better "dealing with the organ grinder rather than the monkey"
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