Join Date: Dec 2010
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Re: Laguna Air Filter Box rubber grommets
the problem with some dealerships, is the staff don't get proper training on how to sell stuff. they always told to upsell, get as much money as poss. you need to try balance costs and profit. some people walk when they told only way to get parts is on a larger component so you loose a sale. but if you can sell the smaller low value, good chance they will keep coming back
I agree with you about the training bit! The poor chap did try very hard to track the parts down. Unable to do so and phoned his counterpart at another branch where his was given poor advice!
But alls well that ends well!!
After this event I finally got around to installing dialogys, which I acquired some time ago and also found the parts listed listed there:
Currently in ennessa's garage:
2006 2l Privilige dci sport Laguna