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post #3 of (permalink) Old 20th April 2014
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Re: Recent experience with Renault Dealer & Customer Service

Same here.

Have nothing but praise for Renault Customer Service.

Last July and after having my grand scenic for 2 months the timing belt tensioner failed taking most of the engine with it.

It was out of warranty by 3 months but had only done 28,000.

I spoke to Renault and was assigned a case manager. She booked it in at my local dealer and after the confirmed it needed a new engine. They replaced it free of charge.
Currently in mrflash's garage:
Renault Grand Scenic 1.5 Dynamique Tomotom (2010)
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