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the same issue myself.
Loads of WD40 (over a couple of weeks too) has not helped, nor has a healthy dose of freezer spray.
Took it to a local non-main-dealer Renault specialist who told me that they use heat
to get it off (due to risk to the glass if trying to use a puller).
One thing I didn't find out - are you sure the motor is burned out? Is there not a fuse gone, or a trip on the motor itself?
I've seen responses about the arm - guys, did it knacker your motor
Currently in davidlp's garage:
2002 (52) 2.0 Tourer (estate)