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It may be worth checking the aerial plug at the rear of the radio has not come dislogded,this can be done without disconnecting the power,failing that it sounds to me like the tuner is faulty.
As far as the code goes it should be given to you when you buy the car in an owners manual.
Lost codes can be obtained from renault dealers records if the radio is original, they will require proof of ownership.
Hope this helps.
Currently in Getafix's garage:
clean and shiny Scenic 2 1.6 16v Auto. (and a Fiat Campervan).