Laguna Initiale 2 dead - battery perfect - Page 3 - Renault Forums :: Independent Renault forum

Electronics In Car Entertainment (ICE), Sat-Nav, lighting, wiring etc.

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post #11 of 15 (permalink) Old 13th December 2005
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Originally Posted by Screwloose

Glad to hear that you're all sorted and that you've found a helpful dealer.

After reading the Parkers thread I can see my honestly-held views about Renault reliability and customer service won't be welcome on here anymore.

A pity...
Screwloose, I'm sorry that I missed your post first time round.

As L2O and Scen1c have said, you are VERY welcome here.

This forum came about because there wasn't another one like it. There are other good forums devoted to MErcs, BMs, MG-Rover etc etc but nothing dedicated to Renault owners IN GENERAL.

We want people to moan about their problems and find help but we also want people to shout about what they like about their cars. And talk about their good experiences too.

Hope to see many more posts from you.

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post #12 of 15 (permalink) Old 13th December 2005
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Originally Posted by Bob
13.12.05: Just an update on my seemingly never ending problem. I had the car back from the dealer just 3 days and it died once more. As agreed with the dealer I got the RAC to lift the car and return it to them. They kept the car for a further 10 days and eventually tracked the problem to a faulty sensor in the central locking system. (they think!) I had been telling them since the beginning that I thought the fault was to do with the locking system because the lights were continually coming on and going off. The dealer stripped out the system and replaced it. Once again Mr. Renault has picked up the bill. I read these forums frequently and am amazed at the different response I have received from my dealer as opposed to the consensus view from many of the people who post their experiences. I have found my dealer to be polite, courteous, helpful and most of all, honourable in resolving a problem which has persisted outside the warranted period.

My dealer is Sutton Park Renault, Chester Rd, Sutton Coldfield, West Midlands.

A big well done to them.
Great news, I've found my dealer to be very good too. As we've said before, if you get bad service talk with your feet and try somewhere else. It could be worth the extra journey time! Well done Sutton Park Renault
post #13 of 15 (permalink) Old 13th December 2005
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post #14 of 15 (permalink) Old 13th December 2005
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post #15 of 15 (permalink) Old 11th January 2006 Thread Starter
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Thumbs up Laguna 2 Initiale dead - battery perfect

11.1.06: Yet another update in the ongoing saga of the electrical problems my poor old car is suffering.
Following the dealers efforts to resolve the problems at considerable cost to them, the car continued to display the interior lights and eventually run down the battery. I decided to contact an auto electrician. He came to my home and after hearing the sorry tale he decided to go back to the original electrical problem i.e. the drivers seat, to see if that had been repaired OK.

To my horror he found the wiring loom entangled in the electric motor and several of the wires almost worn through by chafing. He repaired the wires and placed them in a protective sheath to prevent the same occurring again. To date I have not seen the lights on in the car at night when it should have been locked, secure and fast asleep.

As a precaution he checked all the other wiring and found two small nicks in the drivers door wiring loom. He also repaired those.

Time taken 4 hours on a freezing cold day on my driveway. Cost: 80.

The upside of this tale is that Renault have replaced all the electric gizmo controllers, at their expense for more up to date ones.

Moral of this story is that renault dealers should also employ mechanics of the old school not just hi- tech technicians and fitters.
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battery , dead , initiale , laguna , perfect

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