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Electronics In Car Entertainment (ICE), Sat-Nav, lighting, wiring etc.

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post #1 of 6 (permalink) Old 4th February 2009 Thread Starter
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Urgent Help Required

Hi All - Newbie here

Hope someone on here can help me out with a major problem with my '57 reg II Laguna.

My home was burgled early January. Along with the usual TV, laptop, jewelry etc.... the little s**ts stole my car and both key cards. One in my jacket and one in my g/f's handbag.

Car was recovered within 24 hrs but it's been at a Renault dealer for over 3 weeks as they say when they try to reprogram the new key cards the process goes most of the way then comes up with an error.

I purchased 2 keys to open the passenger door from another renault dealer so Merseyside Forensics could get access to the interior. I also purchased two card keys with blank blades and it's these that they can't re-code.

The dealers are now saying that they have printed off screen-shots of the failure reports that are coming up and have sent them to Renault UK, who in turn can't give an answer and have now passed it onto Renault France techies. Dealer also says that it could be weeks or months before they have a solution as they are waiting for Renault France to get back to Renault UK HQ who will then get onto dealer as dealer cannot speak to france direct.

After reading some of the posts on here I found my key code label in one of the booklets that came with the car. Would this get around the problem ?

Anyone give me a glimmer of hope ?
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Urgent Help Required Electronics 5 1160 4th February 2009 08:41 PM
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post #2 of 6 (permalink) Old 5th February 2009
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Hi Taz, welcome to RF and sorry to hear of your plight.

I think anything that you could offer would be a help in getting your problem sorted, tho I can't imagine why the "experts" are unable to resolve your situation.

Did they catch the sh*ts who broke in? I don't suppose they recovered the original keycards?

Give it a go and let us know how you get on?

Good luck!

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Last edited by Nick; 5th February 2009 at 08:30 AM.
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post #3 of 6 (permalink) Old 5th February 2009
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Hi and welcome to the forum iam sorry i can't help but you do have my sympathy and iam sure in time you will get this sorted out,iam not that sure anyone will be able to help on the forum but i never know,i wish you luck all the best Donald
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post #4 of 6 (permalink) Old 5th February 2009
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Surely a 57 reg is still under warranty, therefore if anything's not operating to spec (including failing to take new key programmings) it's up to them to sort it at their expense.

For my money, one of the onboard computers is faulty. The other options are that their diagnostic kit has a fault, or that they're simply 'doing it wrong.'
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post #5 of 6 (permalink) Old 5th February 2009
yum yum, more renaults to fix
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The cards that you purchased ,where they from renault or somewhere else,

Contact a local auto locksmith with a AD100, he can supply cards and possibly the security code as well

What area are you ?:

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Last edited by Mobilemick; 5th February 2009 at 10:18 PM. Reason: cos i can, so i did :)
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required , urgent

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