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post #1 of 2 (permalink) Old 21st May 2009 Thread Starter
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clio 2 dci turbo damage

My 2005 clio 2 dci went for its 100 000 km service.
When I recieved the car back there was a quiet whine in the engine(wasn't there before), which I thought was the fan. a few days later the car lost power and the whine changed pitch. Returned the car to renault dealer and was informed that the turbo had to be replaced(very expensive) and I complained because the car had just been in for a service. I was told that the service has got nothing to do with the turbo , so I asked for a better price on the new turbo . eventually, a person for the Retail Motor Industry was called in to give an independent assessment, and he discvovered that the foam around the air filter had been damaged while fitting and that the a blade of the turbo was bent. He concluded that the badly fitted and damaged air filter could have been the cause of failure of the Turbo . The dealer has since said he disagrees and that I am still liable because after stripping the turbo they found scratches insde the housing from the fan.
I'm not happy. They called the independent assessor, not me, and then they disagree and I must still pay!
Any advice??
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clio 2 dci turbo damage Electronics madnoel10 1 830 21st May 2009 08:31 AM
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post #2 of 2 (permalink) Old 21st May 2009
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From what you say it appears the turbo blades where danged by ingesting something. The difficulty may be that the independent assessors assessment may not be conclusive as you say "......damaged air filter could have been the cause of failure of the Turbo "
If it is clearly accepted that the damage was caused by a foreign object striking the turbo blades and the garage were the last to work on it then I feel the garage should be deemed liable. I suggest you seek consumer advice regarding the matter or even the Retail Motoring organisation
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clio , damage , dci , turbo

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