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post #1 of (permalink) Old 1st May 2007 Thread Starter
Andy Bairsto
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Renault Service

Living part of the year in Germany it is amazing to see the difference in service quality.Before I left the uk a tyre fitter damaged the pressure sensor fitted a new one and tried to get itt reprogrammed at the local Renault main dealer who said can you book it in we need it for a few hours ,so he returned it to me as I needed the car ,left it unprogrammed till I arrived home in Germany I then took it to a local Renault dealer to book it in the answer was sit down have a coffee it took under ten minutes and was informed Renault do not charge for this service in Germany. While I was there I thought I would get a new key card as I had sat on one damaging the door open function they had it in under 24 hours and was preprogrammed from the factory 111euros including 19%vat UK dealer in Huddersfield wanted 173 plus the car for two hours.All I can say is I love my Laguna but anything to do with repairs is either doityourself or find a good independant but stay away from dealers in the UK.
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