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post #1 of (permalink) Old 22nd May 2007 Thread Starter
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Question Ordering Renault Parts

Hi All,

The wife ordered a high level brake light for her Clio as it failed MOT, at the back of my mind i thought that because they asked her to pay up front that it would be special order, she wasnt told this when she paid over the phone, anyway i went to pick it up 2 days later and asked the chap at the parts desk if it still did not work would it be ok to return for a refund as obviously it wasnt the light but a wiring fault, he said no problem just keep the receipt.

Guess what i took it back as i found one on ebay for 1/2 the price (told them if was a wiring fault), now they have said i will have to wait and see what Renault HQ say as it was special order and they dont do refunds, i explained neither my wife or i was told this and that i specifically asked when i picked the light up if it would be ok to return.

What do people think, shall i keep pushing for a refund (30) as its no good even to just sit in the garage coz its never going to get used. Might have been different if it was brake pads etc.


Currently in DaveHemmerman's garage:
2004 Scenic II 1.9DCI Dynamique with a JNR Tuning box & The Wife Has A 1999 Clio 1.6 8v RXE
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