Let's be carefull out there
Join Date: Jan 2006
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Welcome to the forum. Does the lock sound like it is attempting to operate ? If not I would suggest the solenoid or motor are at fault, you will need to remove the interior trim for access.
If they are operating it may be the striker plate on the boot surround needs moving slightly.
If you could fill in your car details in the user CP it will help as they will appear in your posts.
Currently in chris m's garage:
2000 Scenic 2.0 16v Monaco, BMW 3 Series, Pug 206