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post #13 of (permalink) Old 8th July 2007
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As I see it, it can go two ways: They might be apologetic, accept responsibility and agree to sort it out at their expense. A long shot, but far from impossible.

Or they might just tell you where to go, at which point I'd take it as an exellent opportunity to vent some steam and give someone a good ear-bashing.

So even if your wallet doesn't feel any better, you might

You'd be surprised what you can get from some of these people. We came back to the wife's Clio once at Manchester airport, only to find that they'd moved the car and it was covered in a layer of dust and dirty hand-prints. We complained, and they were very apologetic. They were prepared pay to have the car cleaned, but in the end we just ran it through a carwash.
Currently in Horatio's garage:
2010 Laguna III Initiale.

Last edited by Horatio; 8th July 2007 at 09:49 PM.
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