grand scenic 2005 dealer problems advice needed - Page 2 - Renault Forums :: Independent Renault forum

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post #6 of 14 (permalink) Old 9th September 2006
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I bet it is a balancing problem, I have had problems in the past getting my wheels balanced on a Laguna II. Every garage you go to tell you that it is way out so you get it done and it ends up costing a fortune, and the problem is not solved. I have no faith in garage balance machines I wonder how often they are calibrated or checked for accuracy.
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post #7 of 14 (permalink) Old 9th September 2006
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The big question is: Has replacing the tyre cured the fault? If it has, then I can understand why they're a bit peeved, but when all's said and done, it was up to them to diagnose the problem, and if they've replaced unnecessary parts under warranty then that's their hard luck. If it had happened immediately after changing the tyre, then no doubt you'd have gone straight to the tyre fitter rather than to Renault. I think it's perfectly understandable for you not to have mentioned the new tyre when it had been running without problems for quite some time.

Out of curiosity, do you by any chance have pressure sensing valves? I've known the pressure sensing module to become detached from the rear of the valve, seriously throwing out the wheel balance. Re-balancing doesn't help because the module will drop to the bottom of the tyre every time the wheel comes to a stop, and then be pinned in place by centripetal force once the wheel starts spinning again.

If you suspect the dealer of being sneaky, then they may have identified this fault, repared it and blamed the tyre (look at the valve stem - does it look newer or cleaner than the rest?) If the problem still persists, then maybe they're still scratching their heads and you still have a broken valve.

The quickest way to identify whether it's a wheel/tyre problem or something else is to swap each of the front wheels out in turn for the spare, and try driving the car. If you don't have a spare (I believe some Scenics don't) then you could swap the front wheels over with the rears and see if that makes a difference. If a wheel is warped or a tyre is damaged, you might still notice the vibration on the car, but you won't feel it through the steering as you would with the fault on the front.
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post #8 of 14 (permalink) Old 9th September 2006 Thread Starter
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hi thanks for your comment.
When the MD from dealers called me yesterday he stated that they replaced all tyres with ones from a similar new car they have and vibration was gone. I asked them had car been driven at over 97kmph as this is the only time vibration occurs. He said they had but I am reluctant to believe this as they also told me that problemed was fixed on Monday when drive shafts had been replaced and that they had test run it and vibration was gone yet on Wednesday when i got car back vibration was still there. Just find it hard to believe that it is tyre as it has been on car for a long time before vibration occurred.

No there is no pressure sensing valves on tyres as they are an extra and yes i dont have a spare wheel. The tyre supplier we purchased tyre from is a very reputable dealer and we have never encountered any problems with any tyres he has supplied in past to either us friends or indeed company vehicles. We did contact him and he wants tyre back and says he will get it independently asessed and would be really surprised if it is faulty especially considering it did not register any problems from start.

I will keep you posted of any developments

many thanks
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post #9 of 14 (permalink) Old 9th September 2006 Thread Starter
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Yeah the more i hear from people the more i am angry at dealer. I did what they advised me before they looked at car and that was to get wheels balanced. This was done twice and paid for twice at 2 different garages. Then the MD from dealers informed me when i called to say that car was still vibrating after drive shafts were replaced and they had okayed it he stated that they had laser balanced the tyres and they were perfectly balanced. Now this i am just thinking completely contradicts what he told me the following day and that is that the new tyre (which incidently) isnt that new has caused a balancing problem and hence vibration. Now how could that be so if he told me on the thursday that on monday they had balanced tyres and they were 100% okay yet on friday they werent. Oh it is so frustrating but I will keep you posted what happens on monday when husband goes up to dealer.

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post #10 of 14 (permalink) Old 9th September 2006
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The dealership should have picked up on the tyre change in the first place rather than change the drive shafts - not that it seems this is the cause of the problem.

They have tried to get you to pay for these because I think that failed parts changed under warranty are returned to Renault - if these parts are not faulty then the dealership has to pay for them!

Good luck with your problem!
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2005 , advice , dealer , grand , needed , problems , scenic

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