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post #6 of 12 (permalink) Old 23rd September 2006
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Were there any to start with?
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post #7 of 12 (permalink) Old 24th September 2006
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Use independents!

I bought my Clio from a very good indepent dealership in York (DJ Woodcocks, D&J Woodcock) because I was appalled by the service of my local dealer - Dixons.

I was having a wander round their forecourt 18 months ago looking for a clio with fogs, alloys, spoiler (i.e. at least a dynamique). I had done my homework big time so knew exactly what to look for.

There weren't any there, so I was coaxed inside by a salesman who sat me down (no offer of a coffee, etc) and took my requirements. Would you believe it, there was a Clio slightly newer than I was looking for but also slightly more expensive. Higher mileage though. I was interested, but it was in a lock-up outside the county and I would need to put a deposit down to view it, i.e. I would pay for it to be brought here. I expressed concern at putting money down, but to my shame he talked me into it.

As I left something just didn't smell right, so with all the details of the car he had given me (including number plate) I went onto Dixons website and found the VERY SAME car on sale at their Doncaster dealership - i.e. not in a lock up. Not only that, it was on sale for 500 less than the price he had given me on the paperwork!!!

Needless to say I was back there within half an hour with a print off of this, and they couldn't give me my money back quickly enough. I found this an absolutely shocking way to do business. I should never have handed the money over, but it appalls me that this could be happening to other people. Next day I was at Woodcocks, test driving a 3 yr old Clio Dynamique with 13k on the clock, spotless, a great buy. His words when I collected it later in the week were "thats a gem of a car, look after it, we don't find many that good." Typical sales patter perhaps, but his after sales service has been spot on too.

Will take a lot to get me back in a main dealer....
Currently in redsmac's garage:
2002 Clio 1.2 16v Dynamique
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post #8 of 12 (permalink) Old 24th September 2006
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Correct if I'm wrong here but must of the smarter mech's will set up on their own once they have completed a few years working for a francise or dealership.

Perhaps that's why you'll get the poor service and high prices with dealers ? I dunno.

Maybe it's a time thing ? Never worked in the trade so not really able to answer with any degree of accuracy..
post #9 of 12 (permalink) Old 24th September 2006
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Originally Posted by selwonk View Post
"It's only happening under load sir"
Maybe he was politely calling you a fat ba$tard?!
Currently in scen1c's garage:
Toys. Toys. More toys. A freezer.
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post #10 of 12 (permalink) Old 24th September 2006
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Ive had further social intercourse recently with my local dealer regarding problems with the Scenic. This time in for its 2yr service... same old/repeat probs with foul stinking air con and the squealing brakes saga.

Cutting a long story short.... post-servcie, aircon still stinks, brakes squal as bad as ever...Ooo... and now they groan a bit too.

Still they said they deodorised the air con and changed the pollen filter, and they checked and cleaned the brakes and theyr were perfectly safe !!!

Had a post-service cust.sat. phone call... HA!...you can guess my "constructive" comments offered !!!

Needless to say...heard nothing since !!!

Currently in Ginga's garage:
2002 (52) Renault Clio 1.2 16v 3dr Expression (CB05CF)
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