I despair... - Renault Forums :: Independent Renault forum

LinkBack Thread Tools Display Modes
post #1 of 12 (permalink) Old 23rd September 2006
Posts: n/a
I despair...

...of main dealers!

The Hearse has had, as some of you may know, it's fair share of problems over the last few months including head gasket failure and a new clutch. I've got a good warranty so I'm not out of pocket, but it's just been a plain old pain in the a$$!

The head gasket went resulting in an instant overheat which cooked the cylinder liners so it was a proper head off and muck about job. I had it done at the main dealer under the warranty. It was back for a week before the new gasket leaked and they had to but that right too

Right from getting it back after the first gasket repair, there has been a really annoying buzzing noise which has been getting steadily worse. I had it back at the dealer for various bits and 3 times I've had them look at this buzzing noise

They didn't charge me for diagnostics, but confirmed that there was nothing coming up under diagnostics to start with I mean, for God's sake. It's a mechanical buzzing - surely it's not that hard to pin down. The last couple of times I've taken it back to them, they've acknowledged the problem but all I've got out of them is:

"It's only happening under load sir"

No sh$t Sherlock! I could have told them that! It *only* happens at 3000rpm. It's also an MG. Do they honestly expect me to drive it like Miss Daisy? So - I gave up and did the usual consumer thing of "I'll leave it and once something falls off they'll know what it is!". Unfortunately, it's been weeks with no improvement and no worsening of the symptoms

Last week I had to have a new slave cylinder, and I had this done under warranty at my local garage. Paul is a star man (see dealer directory) and has been looking after my cars for years. He's going to be servicing the Hearse from now on as we've been able to get the warranty company to allow me to use him. This morning I whizzed it in to him. He's great - his mate dropped me off at home and an hour later he's back at the house with the keys...

"All done Mike. Broken exhaust bracket"

He's charged me the princely sum of







a tenner!

Is it me?
Sponsored Links
post #2 of 12 (permalink) Old 23rd September 2006
Platinum member
Join Date: Mar 2006
Posts: 1,854
Nominated 0 Times in 1 Post
Nominated TOTW/F/M Award(s): 2
Thanks: 6
Thanked 15 Times in 15 Posts
Must be your charm and good looks man......
Currently in vass20's garage:
Citroen Relay 2.2 HDi + Citroen C4 1.6 HDi EGS
vass20 is offline  
post #3 of 12 (permalink) Old 23rd September 2006
Posts: n/a
Could be the "Sucker" birthmark on my forehead I suppose...
post #4 of 12 (permalink) Old 23rd September 2006
Join Date: Aug 2006
Posts: 33
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Thanks: 0
Thanked 1 Time in 1 Post
We're having a bit of a time with our Main dealers too, bought the car a few months ago and it's been in the main dealer 4 times now every time they say it's fixed we go to collect it and it's the same as when it went in. So far the diagnosis has been steering column, front strut bearings and now they are saying steering rack, I honestly don;t think they know what they are doing.
I've asked for an itemised sheet of what they have done when we pick it up this time, they tell me that they don't do that as it's being done on the warranty and that any main dealer will be able to bring up the details on a computer, so what if you don't want to take it to a main dealer again as the warranty is up in November, I'm thinking of taking it to the AA for a full check when it comes back to see if they have actually done what they say they have done, I know it'll cost me but I'm worried that they'll have only done a patch up job on it, do you think this is a good idea?

They did tell me they were putting a new steering column in this has now changed and they tell me they didn't that they put a shock absorber and new bolt in, I don;t trust them after that
tobykim is offline  
post #5 of 12 (permalink) Old 23rd September 2006
Veteran Member
Technical Supremo
Lagdti's Avatar
Join Date: Dec 2005
Posts: 40,429
Nominated 2 Times in 20 Posts
Nominated TOTW/F/M Award(s): 18
Thanks: 149
Thanked 1,103 Times in 942 Posts
I think you'll find that all the decent MG Rover technicians were shot when the company went down the tubes..........

That way they couldn't work for the competition.

I'd rather push my Alfa than drive a BMW....
Currently in Lagdti's garage:
2004 Saab 9-5 HOT Aero and a 2001 Audi A3 1.8 Turbo
Lagdti is offline  


Quick Reply

Register Now

In order to be able to post messages on the Renault Forums :: Independent Renault forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome