Are Renault youre prefered make? - Page 3 - Renault Forums :: Independent Renault forum

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post #11 of 16 (permalink) Old 3rd November 2006
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I should add that, until Renault, I've never had the same brand of car twice. Though the wife was hooked on Fords until she got the first Clio.

A huge influence on my decisions to date has been dealer service. My experience so far has been:
Audi: They're prepared to look after you, but expect to take a second mortgage out for a spark plug.
Ford: "Don't know, don't care" attitude - "It's an Escort, they do that!" I'd say my experience with Ford was the pits, but then I had a Vauxhall.
Vauxhall: A reliable car, let down by utterly appalling dealer service. When I eventually found a dealer that gave a hoot about looking after my car, the family run firm got taken over by one of the big chains shortly afterwards.
Mazda: Absolutely brilliant on the service stakes. My regular dealer would always push the boat out, and one I just happened to pop into looking for a part (storage tray for the spare DIN-E slot) gave me one he'd taken out of an MX-3 free of charge, as after all it was only going to end up in the bin. They made mistakes (cross-threaded a spark plug once) but owned up and made good. If they'd had anything remotely interesting when it came to replacing the 323F, I'd probably still be driving a Mazda today.
Renault: Service can be a bit hit and miss. Often it comes close to Mazda's high standards, sometimes it scrapes the depths of my experiences with Ford and Vauxhall. But their balance of product and service has been enough to keep me going back for more. Often, I feel that the dealers themselves are doing their absolute best, but Renault UK are playing silly buggers in the background when it comes to authorising warranty work.

I'm sure there are good Ford and Vauxhall dealers out there. More to the point, I'm sure things have changed (possibly for the better.) But poor dealer service made me write off both of those marques all those years ago, and it would take something pretty impressive to make me give them a chance again.
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post #12 of 16 (permalink) Old 3rd November 2006
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cars are not built as they used to be all the new ones gets probs pritty quickly i.e the cavalier dont have any probs wiv them compared to the vectra unless u keep on top of it...

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post #13 of 16 (permalink) Old 3rd November 2006
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I work with peugeots more than any other car and although i like them more than most brands i prefer renault, simply for their style and design.

Fords just feel uncomfortable to sit in, its hard to explain i feel as though im in an IKEA car (my dad had a ford escort and i loved that but nowadays... urgh)

Vauxhaul, dont get me started, the new corsas come with stiff plastic CV boots and an oil leak. MOT failure and messy driveway. As for older ones.. cheap anyone?

Renautl are by far my favourite brand, this is my opinion of both driving them and working with them, aswell as other makes.


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post #14 of 16 (permalink) Old 3rd November 2006
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In the last 12 years (between my wife and me) its been mainly Renault, ... Espaces and a couple of Clios. Yes there have been issues, some horrific some minor , but the dealer has been pretty good over the years, yes there have been stamping feet and tantrums, but everything has been sorted, some dealers are better than others, same with the RCS agents.

The cars are loaded, different, stylish, or should that be individual , but compared to others we have had they fit the bill and thats why we keep buying them.

The only other make that we've been happy with over the last 27yrs has been Volvo, an 850T5+5R, 240GLT, 360GL, and that was because of the dealer, nothing was ever too much trouble and everything was fixed without fuss, although the prices looked like part numbers.

I wish I could have said the same about ...

Ford - Escort, Mondeo ....Oh dear

Vauxhall - Nova, Corsa, Cavalier, Vectra ...%$@@ing crap the lot.

Volkswagen - GolfII & III, Passat great to drive but dismal dealers and build quality.

Mercedes Benz - C220 Coupe - Dealers and MCS dont give a Sh1T

Life is too short ... Renault are really not that bad ... honest

Oh .. and before anyone asks ... I DONT WORK FOR RENAULT or in the motor trade.

just my 2p's worth.

Why is it the older I get .... the better I think I was ?
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post #15 of 16 (permalink) Old 3rd November 2006
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I drove Ford before the Clio, and if I was to go back it would be to a late-plate recent model that probably wouldn't go wrong - ford dealers are shocking. But having grown up with parents driving "jap-crap" that never went wrong (Proton, Kia, yes how sad) my Clio has dissapointed. I love the styling and the kit levels (thats why I bought it) and if it behaved it would be mine for at least 2 more years, having had it 2 years already. But no matter what we do to it, it starts misfiring and hesitating. For the price you pay, and how young it is, this car should not be going wrong like this. I am willing to compromise a little style for reliability and build quality - the window trim rattles, as does the sunroof - badly. Trouble is, based on my budget, my car of fancy at the moment is....a Ford Focus!!
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