60 Plate Laguna Loss Of Power - Renault Forums :: Independent Renault forum

LinkBack Thread Tools Display Modes
post #1 of 2 (permalink) Old 24th January 2012 Thread Starter
Junior Member
Join Date: Jan 2012
Posts: 1
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Thanks: 0
Thanked 0 Times in 0 Posts
60 Plate Laguna Loss Of Power

I purchased a Renault Laguna Sport Tourer dci 1.5 back in October 2010.
Just after Christmas 2011 I noticed that it was “sluggish” in pulling away; over the course of a week it gradually lost more and more power and struggled badly to get up a hill at 4,500 revs in 1st gear. Under the terms of the Renault Warranty I called out the AA who attempted to fix it to no avail. It was towed to the dealership where it was bought for repair. I had to go to collect a hire car from Enterprise. After the car had been in the garage for a day, they admitted that they had no idea what the fault is. As they didn’t want to pay for the cost of a hire car that car had to be returned to be replaced by a courtesy car from the garage – a 2 door Clio. 2 ˝ weeks down the line and the car is still not fixed.

They have so far: Checked the fuel, including draining and re-filling the tank
Changed the egr valve
Changed the turbo
Checked the wiring harnessChecked the air flow meter
Checked the exhaust system

The computer diagnostic system comes up with no faults yet they quite readily accept that the car is not safe to drive. The garage is poor at keeping me informed and the latest call yesterday was along the lines of they have done all they can do and are waiting for Renault Technical to advise. As they consider I have a courtesy car there is apparently no urgency.

How long should I reasonably expect to be told they are still working on the car? Having looked at the very vague warranty, I am unsure on what my rights are with respect to a courtesy car. At the moment I am paying for the Clio to be on my insurance. Would it be reasonable to expect a like for like car – a 2 door car with 3 children and a dog (which is not allowed) is not good long term! Any help/pointers would be much appreciated.

And, of course, if anyone knows what the problem is PLEASE let me know!!

Many Thanks
Currently in abiroserunning's garage:
2010 Renault Laguna Sport Tourer 1.5 dCi
abiroserunning is offline  
  5 Lastest Threads by abiroserunning
Thread Forum Last Poster Replies Views Last Post
60 Plate Laguna Loss Of Power Cars & motoring hondo 1 908 24th January 2012 08:24 PM
Sponsored Links
post #2 of 2 (permalink) Old 24th January 2012
Banned User
Curveball Champion
hondo's Avatar
Join Date: Sep 2005
Posts: 30,768
Nominated 9 Times in 16 Posts
Nominated TOTW/F/M Award(s): 10
Thanks: 1,929
Thanked 3,511 Times in 2,879 Posts
Re: 60 Plate Laguna Loss Of Power

They may well be doing the best they can however if you feel they need a Gee up I contact

Customer Relations
Speak to a consultant on 08000 72 33 72 or contact us online.
Find out more
Currently in hondo's garage:
1.6 Valve-Matic SR. Red hot, toasty feet.
hondo is offline  

laguna , loss , plate , power

Quick Reply

Register Now

In order to be able to post messages on the Renault Forums :: Independent Renault forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome