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post #11 of 17 (permalink) Old 24th July 2007
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I have had my clio III for a year now which i bought brand new and the clutch has burnt out already because of the clutch slipping renault has told me that i was covered on my warranty and now they are saying that im not and that i have to get a new clutch and gearbox for my car. Renault told me that a new clutch would cost me 1000 and now they are saying that a new clucth and gearbox would cost 790 i feel as if they are trying to find problems so that im not covered on my warranty. They are now trying to blame everything on driver error. I will never buy a renault again and definetly wont tell people to buy a renault The car has been crap since ive got it and the dealership are rubbish and are rip off merchants. The problem is the white flag has come out of the bonnet to surrender stupid french cars.
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post #12 of 17 (permalink) Old 25th July 2007
Let's be carefull out there
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I think several points arise from this thread.

We all welcome discussion about good and bad points on our cars, all info is helpful to someone and, if posted in time, a cheap and effective solution is often available leading to many years of happy ownership. However, sometimes you can get a dog (with any marque). No amount od suggestions will suffice in such cases and it may end up as a more economically viable solution to sell the car and start again. we are not affiliated to Renault and many members no longer own Renaults, so as a forum are not in a position to villify members who have had a bad experience.
My personal experience of cars is that at some stage they go wrong, all of them, and normally at the worst time.

I have had Fords with gutless engines and bonnet catch problems, all of which developed leaks causing to problems with lights, a VW that had an annoying habit of the wiper mechanisim coming adrift and a weak driveshaft, Minis - great car but who thought putting the dizzy cap behind the grill was clever in England and Renaults.

My experience of Renault is that with TLC and a good knowledge base they run well and have a nice, comfortable drive. But that is my opinion and whilst I may recomend a Renault I would not force my opinion on them.
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post #13 of 17 (permalink) Old 25th July 2007
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Reality check needed!

I used to work in Ford UK's Customer Service Division (dealing with out-of-warranty issues, recalls, and goodwill assistance). Our Centre took 2,500 calls per day (from dealers & customers), and it was very easy to get a jaded and one-sided view of the product. However, I stood back from the situation, and realised that out of all the Fords on the road (this can be read for all makes), it was a very small percentage, that had developed a fault - a good number of times was down to owner ignorance/neglect.

Sure, there are rogue components - and in this day, when parts are shared more & more, it can affect whole product ranges, but all in all - progress has moved the game on from the "good old days" of points, grease nipples, manual chokes and 6,000 mile/6monthly service intervals.

I made a leap of faith and bought a Ford (a Ka Luxury), despite all the problems I knew about, the car served me well for 3.5 years & 88,500 miles - needing nothing more than tyres, rear silencer and a pair of rear shocks (one of which was paid by warranty). So much for all the 'problems'.

It is a very dangerous road to generalise/stereotype - usually self-defeating.


This job should never be complete - the day I think I've done it all, is the day I resign.

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2005 FIAT Ducato 2.8JTD LWB Gran Volume, 2000 Kawasaki ZZR 1100 D7 'fullpower' in black + full GIVI & KAPPA luggage, 2007 MB R-Class 320 CDi Sport LWB uprated by Brabus to 300Bhp don't know if there's a 155mph limiter - will be fun finding out! 2004 Mercedes Vaneo 1.7 CDi Ambiente 7-seater
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post #14 of 17 (permalink) Old 25th July 2007
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Hear hear. All makes have good and bad examples.

I know troublesome Renaults and good Renaults, troublesome VW's and good VW's etc.

For instance I bumped into an old work colleague the other day who's run a 2002 Laguna 1.9 dCi up to 130,000 miles without a single major problem (the odd electrical screw-up but that's it). Yet talking to some people, these cars are almost guaranteed to fail and you should never buy them.

If I'd listened to half the pretty knowledgeable people I knew, I would never have bought the Scenic. Or the Mondeo. Or the Fiesta. Or the Cavalier.....

Everyone knows someone who's had a bad experience. Few people mention good ones.

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post #15 of 17 (permalink) Old 29th July 2007
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I was told many years ago, NEVER buy a new car. Always buy 2nd hand so that some other sucker has all the problems sorted before they get rid of it .......
Currently in snowdrop76's garage:
2000 Scenic 1.6 16v Sport Alize. 2001 Laguna 2 1.9DCi estate. 2005 Master 17 seat Minibus
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