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post #1 of 14 (permalink) Old 16th June 2007 Thread Starter
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Thumbs down Scammy Renault dealership?

I took my car into the garage today as I was having another key programmed (only had the one which was slightly on the blink). When they had done they had told me they'd done a complimentary wash (good stuff, I was meaning to wash it down as the alloys were covered in filth from where I replaced the break pads last weekend), and a complimentary once over to identify any problems.

So the guy tells me that my nearside front suspension is broken and would fail an MOT. Funny I said, seeing as I had it MOT'ed only a week before. No comeback to that one (I know it could have gone since then but since getting it back home I've checked and it's perfectly fine).

Next one apparently that my brake discs are 'worn to excess'. In my slow mind for some reason I though of the brake discs as the brake pads as I had replaced them the weekend before (the car failed on having just under the legal minimum left) and so said 'funny that, as they were replaced last weekend'. So he goes on to say that my old brake pads brushing against my new disc would wear it down to what it is now (in the space of a week and < 100 miles no less) and offered to replace both the pads and discs...

Needless to say I won't be getting it serviced there.
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post #2 of 14 (permalink) Old 16th June 2007
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Hi there is and are many scammers out there i have went to the same garage right from the word go and it was said to me by many people that were friends and family that he did indeed come highly recommended once you find that garage stick with it as after time you will indeed build up a rapport with them and all will be fine,i hope this helps all the best Donald.

My Garage in Dunfermline in Fife,Scotland is

"Ian Browns" Garage and i highly recommend his work for anyone in and around the Dunfermline Area
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post #3 of 14 (permalink) Old 16th June 2007
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Aye, there's plenty chancers out there that think folk will just agree to having things replaced without asking any questions. I always ask them to leave any old parts they replace in the car or I won't be paying the bill.
I know some techs are just covering their @rse so if the car has any probs after they've been working on it at least they've reported any potential faults. I'm an ex motor mechanic myself, but have been away from the trade for a number of years, and I can remember the law changing where if there were any probs then the buck no longer stops with the garage - it stops at the tech who's done the work.
As Donald says find a garage you trust and stick with them.


I think I have CDO. It's like OCD, but with ALL THE LETTERS IN THE RIGHT ORDER
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post #4 of 14 (permalink) Old 16th June 2007
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Your not the only one who has been effected by this issue......

It seems this is more common that I first thought......

I'd rather push my Alfa than drive a BMW....
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post #5 of 14 (permalink) Old 16th June 2007
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MY Renault dealer tried to scam me, said I needed 4 new discs and all new brake pads, I did not need any of these, I went back to the same dealer 2 weeks later and they told me I needed 1 new brake disc, I asked why the other 3 had miraculously repaired themselves, there was just embarrassed silence.

Read the link by lagdti your not the only one

A problem well stated is a problem half solved !
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dealership , renault , scammy

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