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post #1 of 21 (permalink) Old 24th July 2007 Thread Starter
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Renault Clio 3 - Clutch/Warranty Advice

can anyone help i have had my clio III for a year now which i bought brand new and the clutch has burnt out because of clucth slipping renault has told me that i was covered on my warranty and now they are saying that im not and that i have to get a new clutch and gearbox for my car. Renault told me that a new clutch would cost me 1000 and now they are saying that a new clucth and gearbox would cost 790 i feel as if they are trying to find problems so that im not covered on my warranty. They are now trying to blame everything on driver error. Has anyone else experienced this with renault and can anyone help
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post #2 of 21 (permalink) Old 24th July 2007
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Hello, someone else is having a right old ding dong with their dealer just now (search for Megane 225).

How many miles has your car covered? And did it display any signs of slipping (revs increasing as the pedal was pressed, but little or no acceleration)?

What they are implying is either;
  1. You are constantly ragging the car at traffic lights.
  2. You don't use the handbrake when holding the car on a hill start.
  3. You drive with your left foot resting on the clutch pedal.
  4. Some combination of the above.
Now, only you can truthfully analyse your own driving - if any of the above are true - then there is no case to answer, and it is right for the warranty not to cover 'poor' driving techniques.

However, if you haven't contributed to the accelerated wear of the clutch, and it is due to a fault in the mechanism (for example) not allowing the friction plates to fully engage (or something similar) - then that isn't your fault, and contact RCS to look for assistance. You should also escalate the matter within the dealership.

To give you an indication of how long clutches last - my last car (a Ka Luxury, was 3.5 years old, and had covered 88,500 miles - and was still on the original - no signs of slippage), and those who know me, know that I don't have a reputation for dilly-dallying behind the wheel.

You also may which to involve (or even just imply to the dealer that you'll involve) motoring press and consumer groups - it can swing a decision.

Hope all this helps.


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post #3 of 21 (permalink) Old 25th July 2007
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Clutch complaints are so very hard to deal with and most Manufacturers seem to make an instant decision and not back down from that.

What communication if any have you had with Renault and the dealership ?

Plenty advice from Paul
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post #4 of 21 (permalink) Old 25th July 2007
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did you keep to the renault service schedule using a main dealer?if so when was the last service?is/was the gearbox working correctly(smooth selection of all gear's?).have they stripped the gearbox and cluth down or are they making an educated mentioned it is very difficult to determine wheather the wear has occured from faulty assembly,component's or driving style.
it sounds as though it is going to come down to your word against theirs,short of an independant inspection of the componants in question it could be a pain in the butt to prove liability.
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post #5 of 21 (permalink) Old 25th July 2007 Thread Starter
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Thanks to everyone who has replied to my problem. Today i spkoe to the dealership who have implied that i have been ragging my car and that i should have bought a sports model they arer saying that where the clutch has got so hot its has worn the clutch away. I had my first year service on the 28th of june this year which i had a warning light come up 2 months before i acctually needed to have a service. during then and now my car gradually got worse and worse and it was like i was driving with my foot on the clutch all of the time. which was causing the car to over rev and a few times while i was trying to get up a hill smoke strted to come out of the engine compartment where the clutch was burning. i tried to explain this to them but they will not listen im only 19 and this is my first car and i wish i had bought a rust bucket it would have been cheaper and would of probably of lasted longer. they contacted me for the first time today only because they wonted my car moved off of the ramp useless dealership. When i had my service i had to get new brakes because they were 95% worn which my brakes have had a problem since i got the car, i got my brakes changed and that cost me 280, i think they have also done me on that because they changed the discs aswell as the pads, do they normally do this?
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