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post #16 of 17 (permalink) Old 22nd May 2008 Thread Starter
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oh well?

the upshot after 3 emails and nice responses from customer services, they 1st offered me 50.00 towards an engine mounting.... i refsed and went on campaigning.... they then offered me 50.00 cheque to do with as i please..... i refused that and asked for the matterto be escalated to management...... they said engine mounting was not under warranty and take the 50.00 ......... so i did and i am not going to look a gift horse in the mouth.

as they say the mounting is split i shall await the first MOT to see if it fails. I have looked and cant see a split. they could have been trying to pull a fast one on me??

thanks for all the posts/replies. much obliged to you all.

p.s my email to carlos came back no such address??
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post #17 of 17 (permalink) Old 23rd May 2008
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If the mounting is damaged it may not be picked up during the MOT as a safety issue but if it is damaged and gets worse it may lead to further problems such as damaged exhaust, etc. If the mount is constantly carrying the load of the engine a split may not be easily obvious and may only be seen when removed. Have you tried applying the handbrake firmly and try to move off in first gear and then reverse to see if there is any movement in the engine. It may be cheaper to get it fixed now than wait till it costs more. I have seen the top engine mount give trouble without any outward signs of damage.
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