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post #31 of 51 (permalink) Old 27th August 2008
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Originally Posted by delta1066 View Post
No idea to be honest! All I know is Renault seem to be doing alright out of their latest cars being so shoddy!
So you keep saying......

Renault are in the same sort of reliability bracket as, Audi & Seat. Saab, Land Rover and Alfa, get worse ratings and even BMW, Mercedes, Volvo, Volkswagon and Jaguar don't come out that much better.

Last edited by Pat.w; 27th August 2008 at 11:28 PM.
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post #32 of 51 (permalink) Old 28th August 2008
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Smile car reliability. a matter of choice

do renault or these other european manufacturers offer a free 5 year unlimited mileage waranty on their cars, im sure renault wouldnt have been in a position to buy out nissan if they had to fix their cars free for 5 years. toyota. hyundai and nissan offer that waranty out here, its all about reliability, and servicing costs, that define how good a car is, not just looks alone. look at the british car industry over the past decades, they always had a take it or leave it attitude,, thats why they didnt last. along came the asian invasian, heaters that worked, clutches lasted the life of the car, and seats that you sat in, not on. be honest, world wide, who makes the most, and best, its not renault.but one would hope nissan will add a bit of quality to renault in the future. my renault is going okay at the moment, but, a 1998 car with single overhead cam, 8 valve,technology., , thats at least 10 years behind toyota and nissan.
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post #33 of 51 (permalink) Old 28th August 2008
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Not quite sure I see your point...

Yes the Japanese make the most reliable cars, it's been that way pretty much since the 70's when the Datsun Cherry first came over. Their cars are consistently the top of the reliability tables.

But if everything is so rosy for the Japanese, they are making perfect cars and they have no expense putting cars right under warranty, why were Nissan in a position to be bought out and why are there still European car manufacturers? Surely if your theory is correct and Renault were only in such a strong position because they ripped us all off with cr4p cars, for Nissan to become a viable purchase, their reliability will have to be brought down to the level of Renaults rather than Renault moving up to the level of Nissan

As I said in another thread earlier tonight, Renault are aware that they have a customer service issue and are looking at it. Personally my experience with modern Renaults has been good, having said that I now have my first Japanese car so I'm sure I'll get to see the difference first hand

Last edited by Pat.w; 28th August 2008 at 12:30 AM.
post #34 of 51 (permalink) Old 28th August 2008
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reliable cars

nissan, like a few othe asian automobile car manufactures that are now owned by foreign investors, suffered by making 2 many similar models,and were heavily subsidised by the japanese govt, when the govt lifted the subsidies, their debt problem was to much, it wasnt a quality issue, or a customer service issue, they made good cars.but, looking at renault,there customer service and attitude towards their finnished products leaves a bit to be desired. who ever heard of a car company making its customers put up with hard starting, and other reliability issues for so long, you may be right about renault starting to look at these issues . i certainly hope so. they may sell more of their products if the customer can be convinced of it.
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post #35 of 51 (permalink) Old 28th August 2008
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When standard car warranties went from one year to three years, it was a calculated move to keep cars being serviced by the dealer network. However, the block exemption rules (which all major manufacturers opposed) spoiled the party by stating the warranty was still valid as long as the schedule was adhered to, and parts of a similar (or better) quality was used.

I don't know if the 5 year warranty would cost that much to implement (Fiat now offer it, for example), as the dealers get paid warranty rates (much less than you or I pay), and the parts themselves are at cost - the dealer doesn't really get much out of it, except a bit of contact with the punter to persuade them to trade up. Plus, its a good advertising tool to differentiate your product from the masses. A bit like the MINI TLC package, whereby you can charge a premium price for an under-equipped car, yet still leave the customers feeling like they are getting a good deal.

It can be dangerous to read too much into customer surveys, as various demographics gravitate towards particular cars, and their expectations/needs can vary enormously, hence why Honda, Volvo, Nissan, Toyota & Rover attract the 'mature' set (who will tend to appreciate light controls & good visbility - over handling & performance) - what 'they' would like, isn't necessarily what 'we' would.

A sidenote: Porsche 'only' offer a 2 year warranty, yet Hyundai offer 5 years protection - am I to presume that the Pacific Rim car (because of the numbers) is the shrewder purchase?


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