Renault 25 point check??!! - Page 3 - Renault Forums :: Independent Renault forum

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post #11 of 14 (permalink) Old 29th August 2008
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Originally Posted by samdoh27 View Post
Well I went in this morning all ready to let them have it and the manager had a chat with me in the office, apologised unresevedly for the issues that had been missed and their repair failing. Said his tech had held his hands up and admitted he'd messed up and was sorry.

The best bit though is that they also knocked 70 off the price of replacing the pads and discs, they're tensioning the handbrake free of charge, discounted the new wiperblades and I'm getting a free retest.

I was shocked at their helpfulness to say the least, so I'm now not that miffed anymore, at least the car should be like new when its finally back home YAY!!!

Excellent news SD , They should hang their heads in shame

Glad you got it sorted and thanks for keeping us updated
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post #12 of 14 (permalink) Old 29th August 2008
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Great result!
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post #13 of 14 (permalink) Old 29th August 2008
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Originally Posted by dave_mezza2006 View Post
I had the 25 point safety check on mine. They picked up on slight play in bottom ball joint (felt fine to me) and rear indicator bulbs that werent orange enough.

I let them change the bulbs, but not the ball joint. 6 months later I knew the ball joint had gone as the steering was all over the shop.... needless to say I didnt go back to the dealer to get it replaced.
Sorry, but why not? Your post suggests that they spotted the problem but you chose to think better?

Don't mean to sound harsh, that's just my interpretation of your post
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