Is it possible to obtain a service history print out from a Renault dealer? - Page 3 - Renault Forums :: Independent Renault forum

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post #11 of 23 (permalink) Old 15th December 2008
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Originally Posted by Taipan View Post
It is a Cat D so maybe that's why then? Shame, it would have been nice to know its history etc. Does seem a bit weird to deny its history due to accident damage though?
If you could not obtain the full service history of your car they should still be able to offer you info on any warranty work done in the past.

You could alwyas try another Renault dealer
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post #12 of 23 (permalink) Old 15th December 2008
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Originally Posted by bigiainw View Post
My Lag came with a stamp in the book missing, I called the dealer, Ness Motors in Perth and they were able to confirm it had the service that was missing and without a prompt, invited me to go ine when I was passing to get the stamp and the book marked up to date. The only charge was for the diesel I used getting there and back! Most of the main dealers I've been in , regardless of make, have a database of all of the cars that have passed through the whole dealer network- it carries info re recalls etc.
I have found Ness Motors to be a very helpful dealership Iain in any of their 3 branches
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post #13 of 23 (permalink) Old 15th December 2008
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There has been some discussion on this question before on the forum,including one ex-Main dealer service manager saying that it isn't always possible to do.

Can you find any evidence of a Renault dealer on the car at all?(name on a number plate,dealer sticker in the back window etc).If it was a lease car,then they keep a history of the vehicle too.

I wouldn't have thought that the fact the car was damaged would effect things,the dealer net work doesn't know the car was damaged so they won't remove the car from their records.Maybe the car was never serviced at a Renault dealer,I don't know.

I'd rather push my Alfa than drive a BMW....
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post #14 of 23 (permalink) Old 16th December 2008
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When i got my lag i was told it had full history but the book had not been stamped. A quick call to the dealer confirmed this so i bought the car. I took them the book and they filled it in but said they couldn't give me a record of what they had actually done on each service as it was covered by the data protection act. they did say if i got the original owner to contact them then they could do it but i haven't bothered as i have the stamps in the book.
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post #15 of 23 (permalink) Old 16th December 2008
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Good point Owen - I forgot about the data protection act. As the service history is actually a contract between the vehicle owner and the dealer certain aspects of the records will fall under such regulations.
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