Would you buy a Renault, after reading this???.. (The moaners thread).. - Page 3 - Renault Forums :: Independent Renault forum

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post #11 of 73 (permalink) Old 12th August 2005
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Well, reading this reminded me of my wife's first year of Laguna II ownership. I have to say we have never owned a car so badly put together and rubish dealers. The only saving grace is that the dealer in Reading "disappered" very quickly, returning to their powerbase in Swindon. The new dealer has been brilliant to the extent they give us staff discount on parts, and since it has been looked after by them no problems, all the faulty bits were replaced. When you look a warranty stats Renault tend to be one of the worst offenders. Before we had our nipper I used to drive a Lotus Elan (M100) which in the 3 years of ownership never went wrong, and Lotus had a bad reputation. I drive a Honda Accord (new shape) and the only thing to go wrong (fingers crossed) was pitting on 2 of the alloys. Honda's response all 4 alloys replaced within 2 weeks of making the dealer aware.

My wife loves her Laguna now but when it's due for replacement next year she even said I won't buy another Renault.
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post #12 of 73 (permalink) Old 24th August 2005
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Before the Laguna i had a Yaris TSPORT (JAP) , totally reliable but a rattle box. Prior to this 2 Mazda's , a12year old 6 coupe,(3 years ownership) totally,and fast. followed by a 6 year old 626, again totally reliable, This was sold to a collegue of mine who ran it untill it was 13 years old withiout a hitch , and has just sold it on. I ask myself why did i not go for a new Mazda 6 before I bought the Laguna?? Am i a fool? In my honest opinion go for the Mazda, you won't regret it, and if you want a good resale you can't possibly beat a Mazda 5
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post #13 of 73 (permalink) Old 24th August 2005
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I'd agree with the comment about Jap cars being very reliable. I've just got a Laguna Estate to replace my L reg Rover 620 (basically a rebadged Honda Accord). I pondered lots about whether to get rid of it, as it had been so reliable. It was 6 yrs old when I got it, and I had it 5 yrs. All it had in that time was normal wear and tear parts. Tyres, exhaust, battery, brake disks and pads etc. I never had to touch the engine all the time I had it, and it always started first time.

The only Jap car I've had that was a money pit was a Nissan Silvia Turbo . That took a lot of money in the 18 months I had it, but that isn't a run of the mill, high volume car.

I hope this Renault is as reliable as the Rover was. I had doubts after reading all the reviews on the net, but they often tend to be really fussy, so I took a chance with it. I'm pleased with it up to now, but it's still early days. Although the mpg from a diesel compared to a petrol is a welcome change.

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post #14 of 73 (permalink) Old 18th October 2005
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I sympathize with Mr Hayes and agree with the few coments, on the fact that sadly buying a car is a lottery, BUT, when a dealership has such a bad reputation for poor service and I am not sure about, either inboard computer errors, or very poor mechanics, the fact they have everyone and his brother sitting in their waiting room, telling you about the appalling service they have had, not the confidence you were hoping for.
Sure enough. Four (4) hours late and the mechanic is just about to start. I only know that, because I have had to sneek around the back to see where my car is in line (no one other than a member of staff, who has no idea what is wrong with your car, has to speak to the mechanic and try to relate what you have told him or her you think may be wrong-this person in question has absolutly no mechanical ability whatsoever and seems to take Chinese whispers to another level)
The mechanic was actually quite pleased that I did sneek round, because he wanted to know, in a bit more detail what was wrong. His computer read out didn't tell him what he wanted to know. We stood for a second or two doing an old fashioned diagnoses and decided in the end it could only be one thing. He replaced the part and it was fine, but by the time the paperwork was passed around the City and all of France, my car stood waiting for me for another 3/4s of an hour. I could have also had the damn thing fixed for quarter of the price at my local mechanics, if the special tool hadn't been a special tool. I do hate this sort of rubbish trick we motorists have had to put up with over the last 20years or more, from dealerships who have encouraged it, but still haven't a damn clue how to use their special tools, or you have to drive 30miles or more to a "Special Garage"!!
I love the car, but why does the engine and integral body parts have to be designed so badly (good for the creepy dealerships I suppose) that it costs you God knows what to have a new timing belt fitted. This should be an hours work!
And the keys!!!!!! It cost me 275.oo for one key and the other to be re programmed!!
What on earth is that about....The wages in France are in general quite poor. Do they have some special deal with Renault??? Should I go to France to have any work done ?? I will not continue as I know there is little point in doing so. Maybe this has been good therapy, even if no one reads it..

Last edited by Rupert; 18th October 2005 at 08:02 PM.
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post #15 of 73 (permalink) Old 18th October 2005
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Thanks for the input Rupert. All I can say is that you could have been at any manufacturer's dealership and experienced the same problems. Next time - try another dealer...

You are right about one thing - Renault certainly back lots of (IMHO) unnecessary electrical kit in their cars. However - that very fact seems to be attracting masses of buyers!

buy , moaners , reading , renault , thread

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