Renault Scenic 2 - Watchdog Report On Failing Dashboards - Page 3 - Renault Forums :: Independent Renault forum

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post #11 of 49 (permalink) Old 10th October 2009
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The problem with Renault dashboards is a "stock" fault,i.e. it is a well known fault and happens a lot. It should'nt, the fault is caused by "dry" or badly soldered joints on the printed circuit board and should not cost even 100 to repair. That said,it is also reasonable to expect the dashboard to last virtually the life of the car,as after all,other makers cars dont have this problem,so Renault should pick up the tab for repair of this fault. Renault have other stock faults which of course they describe as "rare" but are well known and common as muck. They shirk their responsibility and get away with it because customers are not pushy enough. A raft of claims through the small claims court could help and I suggest those with stock faults do precisely this. Ask any mechanic who has worked on Renaults and you'll get a list the length of your arm. A very expensive and very well known "stock" fault is failure of the turbo in 1.9dci diesel engines. Can be catastrophic and costs thousands,not hundreds to fix. Other makes dont suffer this fate, so who is to blame?
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post #12 of 49 (permalink) Old 10th October 2009
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If my memory serves me correctly Ford had dash problems also featured on Watchdog.
I have also heard of Skoda and Beemers turbo -diesels eating their own engines. Again I think the Skoda issue was featured in Auto-Express some time ago where a guy took his car in for service and the turbo blew during a road test.
Personally I don't believe these type of problems are confined to the Renault makes and I am of the opinion these problems can be engineeered out yet manufacturers seem to do much about it. Even Toyota (always number one in the reliability ratings) have had their fare share of engine problems.
I ain't defending Renaults actions in any way but it seems the problems haunt all manufacturers nowadays.
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post #13 of 49 (permalink) Old 10th October 2009
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Hey be thankfull!
At least they didn't Crash your car as they moved into the Carpark after serviceing it!!!
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post #14 of 49 (permalink) Old 10th October 2009
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Ford Focus had a recall on the instrument cluster & speed sensor, as featured on Watchdog.

Audi's TT was notorious for faults in the cluster also (again featured on Watchdog).

I don't believe a single manufacturer should be pilloried, without blaming them all equally.

Cars are as much electrical as they are mechanical these days, and that brings in a reliance on sub-component manufacturers.

At the end of the day, a warranty is provided to give peace of mind for the components/items covered - if you have cause for concern about your vehicle's reliability, or just wish to protect yourself as far as is possible against unforeseen costs - then take out an extended/private warranty.

To say something should last the lifetime of the car is a bit of a nonsense when we have a scrappage scheme which crushes cars at the age of 10 years - these cars affected are approximately half that age (and out of warranty to boot), so Renault are being more than fair.

I know the NHBC on my house is for a fixed period, and the insurance policy on my car is likewise - and I know where I'll be told to go if I attempt to claim for anything after those have expired.

View it that way, and you will see where I'm coming from.


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post #15 of 49 (permalink) Old 10th October 2009
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Velsatisfied, you seem to be the minority with your views.

I am not able to view it your way, as you ask, as
the examples you choose to illustrate your point are not really relevant, such as insurance policies being renewed each year. This is because they need to reflect peoples current insurable circumstances and in general, most peoples policies reduce year on year. Your point about the scrappage scheme is misguided. This scheme was introduced to boost flagging car sales, not rid the country of 10 year old cars.

If you feel the need to take out an extended warranty to feel protected, I would reconsider buying that product in the first place. A display panel is not a wear and tear item, it is either designed to work properly or it is not.

If a component is built in a sub standard fashion, then it is fair that the manufacturer should shoulder the cost of repair, not simply offer a reduced price fix because the product is out of warranty. It shouldn't fail in the first place if the quality checks have been done.

I agree that it is not only a problem for Renault, but that is all I can agree on.

dashboards , failing , renault , report , scenic , tonight , watchdog

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