Beware the MOT, a story of 4 garages - Page 2 - Renault Forums :: Independent Renault forum

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post #6 of 13 (permalink) Old 1st August 2010 Thread Starter
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Re: Beware the MOT, a story of 4 garages

Originally Posted by madnoel10 View Post
Just because you got a second opinion doesn't mean it's safe.
madnoel10, I absolutely agree, however I have been unhappy with the first garage for some time and had asked the opinion of one of my neighbours who I knew used the same garage and he had also lost faith in their judgment. That's what really what spurred me on to check.

Just to clarify I would never recommend anyone try multiple garages to get a MOT. If your vehicle has a problem you need to get it fixed and in my case I was satisfied with the second opinion and MOT pass and feel confident the car is safe.

If a wheel drops of tomorrow I will let you know ;-)
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post #7 of 13 (permalink) Old 2nd August 2010
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Re: Beware the MOT, a story of 4 garages

Originally Posted by hondo View Post
I had a similar story with a Nation wide Garage
I suffered similar a number of years ago ........ My old Sierra needed a set of rear shocks for the MOT. Best price was from one of the " fast fit " style places, so after a phone call to confirm they had the parts in stock off I went. In the 10 mins it took to get there they were in the middle of fitting the only set they had to another car They then proceeded to inform me the only set they had left were gas shocks and they were more expensive. I reminded them of the telephone conversation we'd had only minutes before and managed to convince them to supply & fit this set for the originally quoted price
Anyway .... fast forward 1yr and the same car needs a full exhaust system, so after a few phone calls the same establishment manage to offer me the best deal. Off I go again and after the exhaust has been fitted they inform me the rear shocks are goosed. Okay I say, just replace them like for like. I'll take the gas shocks .......... see their mistake yet ?
Once the car is off the ramp they present me with a rather large bill for the work. I retrieve my wallet and a receipt for the shocks from last year from the glove box. The shocks came with a 3 year guarantee. You should've seen his face He then had the cheek to start shouting at me as I hadn't informed them the shocks were only a year old ......... I knew, as well as he did, there was no fault with the shocks.
His gaffer ripped him to shreds in front of the entire waiting room. A sweet moment indeed
Before I left I even had the cheek to ask for the new receipt which covered the shocks for another 3yrs.
Given that I'm ex-motor trade I sometimes think I do tend to take a bit more care when being informed of faults needing work. I always question their decision and ask to be shown the faulty part first. I've watched some individuals dig themselves some very deep holes before letting them know what I used to do for a living.


I think I have CDO. It's like OCD, but with ALL THE LETTERS IN THE RIGHT ORDER
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post #8 of 13 (permalink) Old 2nd August 2010
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Re: Beware the MOT, a story of 4 garages

Don't you just love it when a plan comes together
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post #9 of 13 (permalink) Old 2nd August 2010
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Re: Beware the MOT, a story of 4 garages

I had a similar experience with Kwik fit some years ago, my rear exhaust back box started blowing so I took it to kwik fit, they said it needed a new one so I told them to fit it even though the new one was double the price of the old one, once it was fitted I produced their guarantee, they were not very happy !

A problem well stated is a problem half solved !
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post #10 of 13 (permalink) Old 2nd August 2010
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Re: Beware the MOT, a story of 4 garages

Yes it seems many so-called national garage outlets deliberately set out to exploit the gullible motorist. I wonder if they have training days for such. I can just imagine such a session titled "How to turn a £50 job into a £500 one"

Yet in some ways the public have no-one to blame but themselves as they tend to take what they have been told on face value without asking for reasons or evidence. It's possible they may not have the technical knowledge or skills to understand the explanation but sometimes just asking or querying is enough to make a big difference.

Imagine if they went to the doctor and were given medication and then swallowed it but aren't given the reason why.

Caveat Emptor - Buyer Beware
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