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post #9 of (permalink) Old 25th July 2007
Still a Petrolhead but also like diesel
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Originally Posted by berushka View Post
Hi Paperhouse and everyone else. Had same experience with UK customer service. Wanted to buy two extra seats but they told me they wouldn't fit in my Espace! Said I needed special rails etc. but I have them as original, but they still wouldn't buy it. Went to my dealer in Czech Republic, they fitted two seats in five minutes, supplied the roof box adaptors at half the UK price, and gave me a brand-new handbook for free! Guess where I shall be going for service in the future???

And Renault UK wonder why they continually come out near the bottom on customer satisfaction surveys, JD Power, TopGear, Which etc......

PS I found out about the adapters from Thule ... they even gave me the part number .... (they are an OEM supplier to Renault and were far more help than RCS .)

Why is it the older I get .... the better I think I was ?
Currently in Truckbusuk's garage:
Clio2 1.4RT Phase1(VF1BB0S) + Volvo XC90 SE Lux D5 Geartronic

Last edited by Truckbusuk; 25th July 2007 at 09:16 AM. Reason: need to learn to to use enter instead of carriage return.
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