Renault Forums :: Independent Renault forum - View Single Post - B*stards! (excuse my French!)

View Single Post
post #2 of (permalink) Old 16th January 2006
Platinum member
Horatio's Avatar
Join Date: Jul 2005
Posts: 6,475
Nominated 0 Times in 7 Posts
Nominated TOTW/F/M Award(s): 8
Thanks: 0
Thanked 95 Times in 64 Posts
If you're going through the insurance, then insist on having a Renault dealer do it. The insurers may try to bully you into getting one of their own (cheaper) approved repairers to do it, but it is your right to have the car repaired by the company of your choice.

In my experience, the approved repairers will stuff you in a povery spec courtesy car, and then leave your car sitting in their compound for several weeks before even looking at it. That's based on two separate repairs from two different accident repair specialists, although it has to be said that the second experience was a lot worse than the first.

Your dealer, on the other hand, will order the parts (not that there are any needed in your case) book the car in, do the repair, then give it back to you. Job done and everyone happy.

That's just my personal experience on having taken both routes. Your mileage may, of course, vary.
Currently in Horatio's garage:
2010 Laguna III Initiale.
Horatio is offline  
For the best viewing experience please update your browser to Google Chrome