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post #23 of (permalink) Old 21st August 2007 Thread Starter
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Well after 3weeks of arguing with Renault they are not going to accept the warranty claim.........why ? well it all comes down to us not having the warranty book. I can understand the reason but i cant help thinking we are a big "get out of jail free card" for them. They told me it doesnt matter how old the car is, if you dont have the warranty book to prove services and that checks have been carried out then you cannot claim, they even pointed out that even if i had the books, kept up the services and checks that is still not a guarentee that they would carry out any warranty work..............Believe me when i tell you i argued until i was blue in the face but they wouldnt budge. The morel of the story is make sure you have all the documents/books, keep up all the services and checks as if you dont they will just drop you like a stone !

Thanks for the advice and support guys
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