Join Date: May 2006
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It certainly should have a voice promt. I assume it the same unit as in the Avantime.
I'm sure you've tried it, but just incase - you can adjust the volume of the voice with the up / down buttons on the front of the control panel (the same panel as the turn button you use to input destination etc). Press the louder button and the voice should say "Louder" at the same sound level as the instructions.
If this doesn't help let me know - I'm picking up my car later today and can have a look.
Currently in hugh121's garage:
Renault Avantime V6