Join Date: Jan 2008
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Urgent help required ASAP. garage problem
Garage just rang me from doing some work under warranty on it. They didn't get an authorisation code from the warranty company and went ahead and did some work. The work they did was to fix the climate control illumination screen as the backlight had gone at 3 hours work at £38.50 per hour labour, so JUST for the backlight repair they want just short of £120.00 !!
Now, as they did this work BEFORE getting an auth code from the warranty company they now are billing ME for it
Where do I stand as I don't want to pay this bill which is ludicrious and they are saying if I don't pay then I don't get my car back
Please help, can they do this ??
Currently in cardiff_gareth's garage:
2003 Renault Scenic Mk 1 phase II 1.6 Expression