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post #14 of (permalink) Old 10th March 2006
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I've since spoken to the service manager at the dealer and told him that I'm not happy with or convinced by his explanations, and he's said he'll take the matter to RCS . Even so, I'm going to get in touch with them myself to put across my point of view.

I think it's outrageous that Renault declares itself not responsible for trim wear after 12 months - age doesn't have nearly as much of a bearing on wear as mileage, and the fact that my car has covered less than 15k miles means I expect the interior to be spotless. Especially as the previous owner was Renault UK!!!

I'll keep you posted...
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