Join Date: Feb 2008
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Faulty bonnet catch, opened whilst driving. Advice needed please...
So, I was aware of the bonnet issue but I got a mechanic to check it when I took my car in for a service, and he said it looked ok, but that was a while ago. I was driving at 70mph yesterday and it decided to open and smash my windscreen. I wont go in to great detail about the entire situation, as I need quick advice so I don't want to bore people.
So, I had to force the bonnet down and it is now stuck. I need a replacement bonnet and windscreen, but I can't get the windscreen until I can get the bonnet open. I called my local renault dealer and they said there was a recall on my car or something, so although I'll have to pay for the bonnet, I may be able to get the catch system replaced for free. I kept getting transferred around to talk to different people, then someone said they'd call me back and they never did.
Renault customer services
is closed until Monday, so I was hoping someone here could give me some advice.