The drivers electric window on my July 2005 reg Modus
has stoped working (made a strange grinding noise)
so I have left well alone.
Booked car into local Renault dealer and was told that
inspection of fault would be required before they would
be able to advise if it would be covered by what they called Renaults "good will"
I had a fault with this window back in oct.2007 and the
regulator was replaced . The garage has stated that if it's the same problem Renault will not cover the repair.
Has anyone encountered the same response?
They'll inspect it first, if the fault is the regulator and the car is less than 4 years old and has less that 50,000 miles on the clock, it should be covered by Renault and they'll pick up the cost of the inspection also....or at least that was the case when my wifes went
EDIT ~ just read your post again, not sure about the last bit....the above should apply to your car