Renault Forums :: Independent Renault forum - View Single Post - Renault Twingo - Gearbox Noise*FIXED*

View Single Post
post #26 of (permalink) Old 14th April 2008
Banned User
Curveball Champion
hondo's Avatar
Join Date: Sep 2005
Posts: 30,768
Nominated 9 Times in 16 Posts
Nominated TOTW/F/M Award(s): 10
Thanks: 1,929
Thanked 3,511 Times in 2,879 Posts
Originally Posted by Twingojsh View Post
Well i cannot do anything further until this wednesday when i have a meeting with the senior after sales manager of the dealer group concerned, If the answer that i get on wednesday is not satisfactory then i shall be looking to take the matter further!
IMO you are not taking this matter far enough sales managers are rubbish.

I had a problem with the paintwork on my Lag, I was being really about by the service manager, the sales manager, RCS , and Renaults own body repair shop.
The response I got from all of them was sweet diddley squat.

Still not being happy I made an appointment with the dealers general manger.

Low and behold, and right out of the blue, two days later, I received a telephone call from the service manager saying "We're going to pay ourselves to fix it"

This is YOUR warranty thats being about, not theirs.

If you really feel you have genuine desputed problem frankly I wouldn't bother with underlings now, other than the general manager.
Currently in hondo's garage:
1.6 Valve-Matic SR. Red hot, toasty feet.

Last edited by hondo; 14th April 2008 at 04:46 PM.
hondo is offline  
For the best viewing experience please update your browser to Google Chrome