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post #7 of (permalink) Old 12th May 2008
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Actually, don't ask for the code.

Ask them if the code you were supplied with matches with the one on their records. If it doesn't, demand to know why. Ask them to recalculate the code using the head unit serial number algorithm. If it's the same as what you've already got then you know your radio is in some way buggered.
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