Join Date: May 2008
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the upshot after 3 emails and nice responses from customer services, they 1st offered me £50.00 towards an engine mounting.... i refsed and went on campaigning.... they then offered me £50.00 cheque to do with as i please..... i refused that and asked for the matterto be escalated to management...... they said engine mounting was not under warranty and take the £50.00 ......... so i did and i am not going to look a gift horse in the mouth.
as they say the mounting is split i shall await the first MOT to see if it fails. I have looked and cant see a split. they could have been trying to pull a fast one on me??
thanks for all the posts/replies. much obliged to you all.
p.s my email to carlos came back no such address??
Currently in keiron49's garage:
Renault Trafic '55' 1.9dci