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Have you checked the connections to the back of the speaker used for the voice synth ?
Also has your car got a mobile phone car kit / cradle fitted ? It sounds as if it has (due the speech message coming up on screen) and in all probability they have used the voice synth speaker for the car kit and disconnected it from the voice synth.
The speech message only comes up when a car kit it fitted if Im correct. Speech doesnt comes up on mine when the voice synth speaks - the sound just comes out of the little speaker behind the grill thats underneath the buttons for it.
Hope this makes sense.
Currently in dave_mezza2006's garage:
2014 Vauxhall Astra Limited Edition 1.4 16v VVT Turbo